Word document not printing text pdf#
Our print guy has took a look and can't see any issues with the drivers and he's printed the same Word Doc to Adobe PDF and it's had the same missing text and pictures. We've had a few users report when they print to the Canon MFDs (via Canon's SecureFollowMe server) bits of text or pictures are missing, this only happens with certain documents. Multiple cleanings might be necessary to restore printing.Hoping your collective genius can help me with this as I'm stumped! If you are still unable to print, repeat these steps to clean and reseat the ink cartridges. Press the Power button to turn on the printer. Reconnect the power cord to the back of the printer. Wait 10 minutes to allow the ink cartridge and carriage electrical contacts to dry. Use the swab to clean the electrical contacts in the carriage, located inside the printer on the carriage slots. Lightly moisten another cotton swab with distilled water, and then squeeze any excess water from the swab. Repeat these steps for the other ink cartridge. If the ink cartridge is outside of the printer for too long, the ink can dry and clog the nozzles.ĭip a clean foam-rubber swab or lint-free cloth into distilled water, and then squeeze any excess water from it. Remove the ink cartridge and place it on a piece of paper with the nozzle plate facing up.ĭo not leave the ink cartridges outside of the printer for more than 30 minutes. Open the ink cartridge access door and wait until the carriage is idle and silent.ĭisconnect the power cord from the back of the printer.
Sheets of paper or a paper towel to rest the ink cartridge on during cleaning. Tap water can contain contaminants that damage the ink cartridge.Ĭlean cotton swabs or any soft, lint-free material that will not stick to the ink cartridges (coffee filters work well). Use bottled or filtered water if distilled water is not available. Gather the following items to clean the ink cartridge and carriage:Ĭlean distilled water. The product prints a page that can be recycled or discarded. Press the right arrow button ( ) to select Clean Cartridge, and then press OK. Press the right arrow button ( ) to select Tools, and then press OK. Press the Setup button ( ) on the control panel of the product. Make sure letter, A4, or legal sized, unused white paper is loaded in the main tray. To clean the cartridges from the device control panel, use the following steps. Wait until the warm-up period finishes and your printer is idle and silent before you proceed.
The printer lights might flash, and the carriage might move. The printer might go through a warm-up period. (8) Turn on the printer, if it does not automatically turn on. (7) Reconnect the power cord to the rear of the printer. (6) Plug the power cord back into the wall outlet.NOTE: HP recommends connecting the printer power cord directly to the wall outlet. (4) Unplug the power cord from the wall outlet. (3) With the printer turned on, disconnect the power cord from the rear of the printer. (2) Wait until the printer is idle and silent before you continue. (1) Turn the printer on, if it is not already on. Have you done any hardware changes in the printer?ĭid you try with the different cartridge? To provide you with an accurate solution, I'll need a few more details: I understand that you are facing print quality issue with the printer, need not worry I'll be glad to assist you. This is a great place to get support, find answers to your technical queries.